Fix Google Play Store error 491: How to

Last Updated on March 7, 2021 by Bestusefultips

While downloading or updating apps from Google Play store and see error message “App could not be downloaded due to an error. (491) when you get this error 491 in Google Play store, you can’t download or update apps or games from play store. You should try clearing the cache and data of Google Play store / uninstalling Google Play store update or removing your Google account to fix Google Play Store error 491 in android phone.

Sometimes slow internet connection or poor network in your android device is the causing of error code 491 in play store. Other Google Plays store errors related with this is error 110, error 120, error 961, error 505, error 497, error 975 and more. You can fix Google Play Store error 491 and above given errors using below possible solutions to your android device.

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5 tricky solutions of how to fix Google play store error 491 in android device

1^st Method: Check Internet connection

If not downloading app from play store, first of all check your device is connected with Wi-Fi or mobile data network. Also check network connection is not poor. If all connection perfectly working but not downloading app, try restarting your device and download apps or games from play store.

2^nd Method: Clear the cache of Google Play Store

Step 1: Go to “Settings”

Step 2: Under device section, Tap “Apps”

Step 3: Scroll down until “Google Play Store” and tap on it

Step 4: Touch “Storage”

Step 5: Touch “Clear cache”

Force Stop Google Play store in android:

Settings > Device > Apps > Google Play Store > Force Stop > OK

3^rd Method: Uninstall updates of Google play store

Step 1: Go to “Settings”

Step 2: Under device section, tap “Apps”

Step 3: Tap “Google play store”

Step 4: Tap “Three vertical dots”

Step 5: Tap “Uninstall updates”

Step 6: Touch “OK”

4^th Method: Remove your Google account to fix Google Play Store Error 491

Step 1: Go to “Settings”

Step 2: Under Personal section. Tap on “Accounts”

Step 3: Tap “Google”

Step 4: Tap “More” from top of the right side corner

Step 5: Touch “Remove account”

Step 6: Again touch Remove account

After remove your Google account, sign in again using another account and try to download or update apps. If not fix error 491, try below given trick.

5^th Method: factory reset data to fix Google Play Store Error 491

Before hard reset android phone, back up your android phone data.

Step 1: Go to “Settings”

Step 2: Under personal section, tap on “Backup & reset”

Step 3: Tap “Factory data reset”

Step 4: Touch “Reset phone”

Step 5: Touch “Erase everything”

It will erase all your android phone personal data and downloaded third party apps from your device.

Check out above given methods to fix Google Play store error 491 in your android device. Don’t forget to mention which trick worked for you? Stay connected with us for daily latest android tips and tricks.