Last Updated on March 7, 2021 by Bestusefultips
Fix error 963 in Google play store while download or update apps in your android phone. You can see this type of message on your device: “App” could not be downloaded due to an error. (963) or can’t install apps from play store in android phone or tablet devices. That’s easy to fix Google Play Store error 963 in android device.
While error code 963 occurs in your device, you can’t update apps or download apps from play store. To fix this error 963, clear the cache of play store, uninstall Google play store updates, delete your Google account and other possible solutions. Follow below given troubleshooting steps to fix Google Play store error 963 in android phone.
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How to fix Google Play Store error 963 in android phone or tablet
1st Method: Clear cache & data of Google Play Store
Step 1: Go to “Settings”
Step 2: Under device section, tap on “Apps”
Step 3: Scroll down until see Google Play Store and tap on it
Step 4: Tap “Storage”
Step 5: Touch “Clear cache” & “Clear Data”
2nd Method: Uninstall updates of Google play store to fix Google play store error 963
Step 1: Go to “Settings”
Step 2: Under device section, Tap on “Apps”
Step 3: Scroll down until see “Google play store” and tap on it
Step 4: Touch “More”
Step 5: Touch “Uninstall updates”
Step 6: Tap on “OK”
3rd Method: Remove Google account to fix Google Play store error 963
Step 1: Go to “Settings”
Step 2: Under Personal section, tap on “Accounts”
Step 3: Tap “Google” account
Step 4: Touch “More”
Step 5: Touch “Remove account”
Step 6: Again touch “Remove account”
After remove Google account, restart your device and again sign in with your Google account and try to download or install apps from Google play store.
4th Method: Reset app preference on android
Step 1: Go to “Settings”
Step 2: Under device section, tap on “Apps”
Step 3: Tap “More”
Step 4: Tap “Reset app preferences”
Step 5: Tap “Reset apps”
If none of the above given method working to fix Play store error 963 in your android device, try below given method.
5th Method: Factory data reset on your android device
Settings > Backup & reset > Factory data reset > Reset Phone > Erase everything
It will remove all your android device data and its look like a new device. Now log in with your Google account and try to downloading apps or games from play store. I hope this method fix your play store issue.
End the list of solutions. This little tip helps to fix Google play store error 963 in android devices. Do you know any alternative methods to fix this issue? Let me know in below comment box.